Microsoft has launched a new web site only for Windows Vista users: answers.microsoft.com. Microsoft Answers, currently in beta (the site is often down and under maintenance), is a support forum in the Q&A format. There are three ways of using the service:
Use the search bar at the top of the page to find existing answers to your question.
Browse specific category pages under Find Answers.
Ask the community how they fixed a problem or how they did something.
The idea behind the website is a great one: have an official forum for Windows tech support that is run by actual Microsoft employees willing to help out users. Furthermore, you can subscribe to your question and be notified via your browser, e-mail, or RSS when there is an answer posted. Unfortunately, signing up is mandatory: there is no way to see questions and answers without being signed in.
Wednesday, December 24, 2008
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